Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using Flowzie ("Service"), you accept and agree to be bound by the terms and provision of this agreement.

2. Use of Service

Flowzie provides form building and deployment services. You may use our Service to create, deploy, and manage online forms.

3. Fair Use Policy

Our AI-powered features (form generation and editing) are provided as "unlimited" usage subject to fair use policy to ensure service quality and availability for all users.

  • Normal usage patterns are automatically accommodated without limits
  • Excessive or automated usage may be subject to rate limiting
  • We reserve the right to implement reasonable usage restrictions to prevent abuse
  • Commercial users with high-volume needs should contact us for enterprise solutions

4. Sensitive Data Collection - Important Notice

You are prohibited from collecting the following sensitive information through Flowzie forms:

  • Credit card numbers, CVV codes, or other payment card information
  • Social Security Numbers (SSN) or government identification numbers
  • Bank account numbers, routing numbers, or financial account details
  • Passwords, PINs, or security credentials
  • Protected health information (PHI) or medical records
  • Personal identification documents (driver's license, passport numbers)

Your Responsibilities:

  • You are solely responsible for the data you collect through your forms
  • You must comply with all applicable data protection laws (GDPR, CCPA, etc.)
  • You must obtain proper consent from form respondents
  • You are responsible for securing any data collected

⚠️ Violation Notice: Forms found collecting prohibited sensitive data may be suspended or deleted without notice. Repeated violations may result in account termination.

5. Data Security

While we implement industry-standard security measures, Flowzie is not designed for collecting sensitive personal or financial information. For payment processing or highly sensitive data collection, please use specialized, PCI-compliant services.

6. Limitation of Liability

Flowzie shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses resulting from your use of the Service.

7. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the Service.

8. Data Retention

  • Forms and submissions are automatically deleted after their expiration date
  • Grace period: 30 days before permanent deletion
  • Users can export their data anytime before deletion

9. Export Functionality

  • React and Svelte export code may not include all form features
  • We're continuously improving export accuracy over time
  • For full feature support, use the hosted form deployment

10. Contact Information

If you have any questions about these Terms of Service, please contact us through our support channels.